Terms and Conditions
Clear, fair terms that protect your interests and ours—understand your rights and responsibilities when using Veridian Bloom's innovative wellness technology.
Veridian Bloom’s terms and conditions establish a fair framework for service usage that protects user interests while enabling the delivery of exceptional wellness technology and support. We believe in transparency and empowering you with full understanding.
Service Terms and User Agreement
This section outlines the foundational agreement between you and Veridian Bloom regarding the use of our smart rings, biometric analysis platforms, AI-driven insights, and integrated health solutions. By accessing or using any Veridian Bloom service, you signify your explicit consent to these terms, which govern service usage, user responsibilities, and our collective obligations.
Acceptance and Modifications
Your continued use of Veridian Bloom services implies your acceptance of these terms. We may notify you of modifications to these terms via email or direct within-app messages, with changes becoming effective on the date specified. We recommend periodic review of this document.
Service Scope and Eligibility
Our services encompass the provision of smart ring technology, advanced biometric data analysis, personalized AI-driven health and wellness insights, software for sleep tracking, activity monitoring, stress management, and integrations with compatible health ecosystems. To ensure safe and effective use, users must meet specific age restrictions and acknowledge the non-medical nature of our insights.
What Our Services Include and Don't Include
Veridian Bloom provides comprehensive insights derived from biometric data, focusing on activity, sleep, and physiological responses to stress. Our technology supports your journey toward enhanced well-being.
Service Limitations and Disclaimers
It is crucial to understand that Veridian Bloom services are not a substitute for professional medical advice, diagnosis, or treatment. Our insights are for informational purposes only. While our technology is developed with precision, biometric data accuracy can be influenced by various factors, and consistent performance relies on proper device care. Users retain full responsibility for their health decisions.
Availability and Performance
We strive for continuous service availability, though maintenance periods and unforeseen issues may occur. Service features may vary by geographic region or current integration capabilities, and performance expectations, including data processing timelines, are subject to real-world conditions.
Payment, Billing, and Subscription Terms
This section details the financial agreement for accessing Veridian Bloom's premium services and features.
Subscription Management and Renewals
Payment for Veridian Bloom subscriptions can be made via various accepted methods, processed on recurring billing cycles. You can manage your subscription, including upgrades or downgrades, directly through your account settings. All fees are specified in GBP. Subscriptions automatically renew unless canceled prior to the renewal date.
Refunds and Cancellations
Our refund policy outlines eligibility and timelines for cancellation. Please refer to our dedicated Refund Policy page for full details. Partial refunds may be provided depending on the point of cancellation within your billing cycle. In cases of late payments, services may be suspended after a grace period, with re-activation contingent on payment resolution.
Billing Disputes
Should you have any billing discrepancies, please contact our support team immediately. We are committed to prompt investigation and correction of any errors.
Intellectual Property and Content Usage
Veridian Bloom places immense value on our innovative technology and proprietary content. This section details the ownership of intellectual property and the permitted usage rights for our services.
Ownership and Usage Rights
All technology, software, design, and content provided by Veridian Bloom, including our AI algorithms and data analysis methods, are owned exclusively by Veridian Bloom or its licensors. You are granted a limited, non-transferable right to use our services and access derived insights for your personal, non-commercial use only. Commercial use, redistribution, or modification of our content or technology is strictly prohibited without explicit written consent.
User-Generated Content
Any content you generate or upload while using our services remains yours. However, by doing so, you grant Veridian Bloom a non-exclusive, worldwide license to use, reproduce, modify, and display this content solely for the purpose of operating and improving our services. We reserve the right to moderate or remove content that violates our policies.
Liability, Disclaimers, and Risk Acknowledgment
Your health and safety are paramount. This section clarifies the boundaries of our responsibility and your acknowledgment of risks associated with using wellness technology.
Limitations of Liability
Veridian Bloom strives for uninterrupted service. However, we cannot guarantee constant uptime and are not liable for service interruptions, data inaccuracies arising from user misuse, technology failures beyond our control, or indirect damages. Our liability is limited to the extent permitted by law, ensuring a fair balance between user and company protection.
Medical and Technology Disclaimer
The information and insights provided by Veridian Bloom are for general wellness purposes and should not be considered medical advice. Always consult with a qualified healthcare professional for any health concerns or before making decisions based on our data. While our technology is designed for precision, variations in performance and accuracy can occur due to individual physiology, environment, and device usage, and are subject to ongoing updates and improvements.
User Risk and Indemnification
By using our services, you acknowledge that all health monitoring insights are supplementary and that you bear the primary responsibility for your health management and any decisions made. You agree to indemnify Veridian Bloom against any claims arising from your misuse of the services or violation of these terms.
Dispute Resolution and Legal Framework
Should a dispute arise, Veridian Bloom is committed to fair and efficient resolution processes.
Resolution Procedures and Governing Law
We encourage an initial informal resolution process for any concerns. If a resolution cannot be reached, disputes will proceed to mediation or, if necessary, binding arbitration, as an alternative to litigation. These terms and any disputes arising from them are governed by the laws of England and Wales, with the courts of London, Greater London, UK having exclusive jurisdiction.
Customer Complaints and Compliance
Veridian Bloom maintains clear internal complaint resolution processes. We are dedicated to adhering to all relevant regulatory and industry standards, ensuring our services remain compliant with applicable laws, including those with international consideration. Please note that class action lawsuits are generally excluded under these terms, favoring individual resolution processes.